Behind the Scenes

Celebrating 12 Years in Business

Lots of things happen between each hire behind the scenes that make our business the success it is today.

We have a full working laundry area where all the costumes and accessories get washed, dried and pressed ready for the next hire. Those that need dry cleaning are bundled ready for pick up from our local dry cleaners where they can turn around our stock with in 12 hours. We also wash and style all our wigs on the premises.

Our workroom is always busy with running repairs, remakes and churning out new costumes ready for hire to the general public.

We also have a separate area for advanced bookings. This area is the most important part of our hiring system. This is where your order goes to once you have paid a booking fee and the order has been confirmed. Our staff then go through the orders at the beginning of each week to check that everything on your docket is complete, all adjustments are done, and wigs are styled so your costume is ready for pick up.

This area is matched with a white board half way between the booking rack and laundry area. This board is the transfer zone of costumes and accessories that may be going to or coming from other functions prior to and after your event. We tag items when they are returned from a hire so they can be tracked through the laundry system and end up in the booking area ready to be put with the appropriate order. Depending on the season, we rotate our stock to accommodate more popular choices for the consumer.
Our bulk costumes like Santa suits. Jockey silks, and Easter bunnies, come out of storage for their seasonal run and then go back into storage until the next year. This system allows us to make more room for general costumes through out the rest of year.